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	<title>Comments on: A prescription for Google Health?</title>
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	<link>http://blog.hansoh.com/2007/08/21/a-prescription-for-google-health/</link>
	<description>eHealth, innovation, and health care</description>
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		<title>By: Google Health: the beginning or the end of ehealth as we know it? &#124; Hans Oh's eHealth Blog</title>
		<link>http://blog.hansoh.com/2007/08/21/a-prescription-for-google-health/comment-page-1/#comment-1460</link>
		<dc:creator>Google Health: the beginning or the end of ehealth as we know it? &#124; Hans Oh's eHealth Blog</dc:creator>
		<pubDate>Thu, 21 Feb 2008 17:26:43 +0000</pubDate>
		<guid isPermaLink="false">http://blog.hansoh.com/?p=166#comment-1460</guid>
		<description>[...] just surprised that Google decided to jump directly in with such large undertaking. I would have predicted (and even suggested) starting with something a little less [...]</description>
		<content:encoded><![CDATA[<p>[...] just surprised that Google decided to jump directly in with such large undertaking. I would have predicted (and even suggested) starting with something a little less [...]</p>
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		<title>By: A glimpse at Google health? &#124; Hans Oh's eHealth Blog</title>
		<link>http://blog.hansoh.com/2007/08/21/a-prescription-for-google-health/comment-page-1/#comment-647</link>
		<dc:creator>A glimpse at Google health? &#124; Hans Oh's eHealth Blog</dc:creator>
		<pubDate>Thu, 24 Jan 2008 14:08:38 +0000</pubDate>
		<guid isPermaLink="false">http://blog.hansoh.com/?p=166#comment-647</guid>
		<description>[...] page.  Some of the features listed on the login page sound like things I predicted with my &quot;prescription for Google Health&quot;.  Definitely something to be on the lookout for, especially given Microsoft&#8217;s foray [...]</description>
		<content:encoded><![CDATA[<p>[...] page.  Some of the features listed on the login page sound like things I predicted with my &quot;prescription for Google Health&quot;.  Definitely something to be on the lookout for, especially given Microsoft&#8217;s foray [...]</p>
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		<title>By: William Hill</title>
		<link>http://blog.hansoh.com/2007/08/21/a-prescription-for-google-health/comment-page-1/#comment-155</link>
		<dc:creator>William Hill</dc:creator>
		<pubDate>Thu, 20 Dec 2007 07:58:12 +0000</pubDate>
		<guid isPermaLink="false">http://blog.hansoh.com/?p=166#comment-155</guid>
		<description>Ray, In your post you mention a lot about politics and healthcare policy.

On RxPop.com you can find a very nice collection of recent videos which feature various 2008 U.S. political nominees and figures speaking out on the Healthcare Crisis in the United States.

RxPop.com also features an API to ProjectVoteSmart.com. This API provides for useful information on all politicians.

Healthcare Crisis in Politics Videos can be found at:

http://www.rxpop.com/politics.asp 

Enjoy!</description>
		<content:encoded><![CDATA[<p>Ray, In your post you mention a lot about politics and healthcare policy.</p>
<p>On RxPop.com you can find a very nice collection of recent videos which feature various 2008 U.S. political nominees and figures speaking out on the Healthcare Crisis in the United States.</p>
<p>RxPop.com also features an API to ProjectVoteSmart.com. This API provides for useful information on all politicians.</p>
<p>Healthcare Crisis in Politics Videos can be found at:</p>
<p><a href="http://www.rxpop.com/politics.asp" rel="nofollow">http://www.rxpop.com/politics.asp</a> </p>
<p>Enjoy!</p>
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		<title>By: William Hill</title>
		<link>http://blog.hansoh.com/2007/08/21/a-prescription-for-google-health/comment-page-1/#comment-154</link>
		<dc:creator>William Hill</dc:creator>
		<pubDate>Thu, 20 Dec 2007 07:51:58 +0000</pubDate>
		<guid isPermaLink="false">http://blog.hansoh.com/?p=166#comment-154</guid>
		<description>RxPop.com is very excited about Google Health. After reviewing several of Google Health&#039;s features it&#039;s likely to be a big hit!

I&#039;m very much in agreement with Han&#039;s in that Google will eventually build out or acquire an existing brand that helps consumers to check drug prices and ultimately fill their prescription with a licensed online pharmacy.

That&#039;s exactly what RxPop.com does! It puts legitimate patients in touch with licensed online pharmacies operating within the U.S. and Canada and enables them to securely place their orders.

It will be interesting to which direction Google goes in terms of &quot;pharmacy&quot; and &quot;prescription drugs&quot;.</description>
		<content:encoded><![CDATA[<p>RxPop.com is very excited about Google Health. After reviewing several of Google Health&#8217;s features it&#8217;s likely to be a big hit!</p>
<p>I&#8217;m very much in agreement with Han&#8217;s in that Google will eventually build out or acquire an existing brand that helps consumers to check drug prices and ultimately fill their prescription with a licensed online pharmacy.</p>
<p>That&#8217;s exactly what RxPop.com does! It puts legitimate patients in touch with licensed online pharmacies operating within the U.S. and Canada and enables them to securely place their orders.</p>
<p>It will be interesting to which direction Google goes in terms of &#8220;pharmacy&#8221; and &#8220;prescription drugs&#8221;.</p>
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		<title>By: Ray Brooks</title>
		<link>http://blog.hansoh.com/2007/08/21/a-prescription-for-google-health/comment-page-1/#comment-122</link>
		<dc:creator>Ray Brooks</dc:creator>
		<pubDate>Tue, 11 Dec 2007 15:08:42 +0000</pubDate>
		<guid isPermaLink="false">http://blog.hansoh.com/?p=166#comment-122</guid>
		<description>Correction, with Apologies.
In fact,health information, as opposed to actual healthcare delivery, is under Federal jurisdiction in the USA. It is primarily governed by the Health Insurance Portability and Accountability Act (HIPAA). It covers privacy, transaction code definition, security, identifiers for providers (the National Provider Identifier, not patients) and enforcement.
The relevant legislation in Ontario are: The Freedom of Information and Protection Act (FIPA) and The Personal Health Information Protection Act (PHIPA). The key areas here are again security and privacy.
All provincial jurisdictions has almost identical legislation in place, and it is all based on the 10 Privacy Principles:
See =&gt; http://www.justice.gc.ca/en/news/nr/1998/attback2.html 
In Canada, there is one more piece of legislation that is relevant (and in fact all provincial legislation is loosely based on it) and that is the Personal Information Protection and Electronic Documents Act (PIPEDA).
Foreign jurisdictions has very similar laws, with a few extra provisos. For example, for the UK, the data must actually be stored on servers and disks that are actually on UK soil.
Finally, President G.W. Bush complicated the international position when he signed the &#039;Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act&#039;, a.k.a. the infamous USA PATRIOT Act. This act allows the US government to demand personal information on any person held by any USA company, anywhere in the world. 
It may be argued that due to that act no large company or organization in Canada or Europe wants any American company to hold health information. Although most individuals are not aware of the impact of the act, most large organizations are and seek health a care information provider that is not based in the USA.
It may be argued that the Patriot Act was disruptive to the development and providios of PHR systems by American Companies outside the US.</description>
		<content:encoded><![CDATA[<p>Correction, with Apologies.<br />
In fact,health information, as opposed to actual healthcare delivery, is under Federal jurisdiction in the USA. It is primarily governed by the Health Insurance Portability and Accountability Act (HIPAA). It covers privacy, transaction code definition, security, identifiers for providers (the National Provider Identifier, not patients) and enforcement.<br />
The relevant legislation in Ontario are: The Freedom of Information and Protection Act (FIPA) and The Personal Health Information Protection Act (PHIPA). The key areas here are again security and privacy.<br />
All provincial jurisdictions has almost identical legislation in place, and it is all based on the 10 Privacy Principles:<br />
See =&gt; <a href="http://www.justice.gc.ca/en/news/nr/1998/attback2.html" rel="nofollow">http://www.justice.gc.ca/en/news/nr/1998/attback2.html</a><br />
In Canada, there is one more piece of legislation that is relevant (and in fact all provincial legislation is loosely based on it) and that is the Personal Information Protection and Electronic Documents Act (PIPEDA).<br />
Foreign jurisdictions has very similar laws, with a few extra provisos. For example, for the UK, the data must actually be stored on servers and disks that are actually on UK soil.<br />
Finally, President G.W. Bush complicated the international position when he signed the &#8216;Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act&#8217;, a.k.a. the infamous USA PATRIOT Act. This act allows the US government to demand personal information on any person held by any USA company, anywhere in the world.<br />
It may be argued that due to that act no large company or organization in Canada or Europe wants any American company to hold health information. Although most individuals are not aware of the impact of the act, most large organizations are and seek health a care information provider that is not based in the USA.<br />
It may be argued that the Patriot Act was disruptive to the development and providios of PHR systems by American Companies outside the US.</p>
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		<title>By: Ray Brooks</title>
		<link>http://blog.hansoh.com/2007/08/21/a-prescription-for-google-health/comment-page-1/#comment-112</link>
		<dc:creator>Ray Brooks</dc:creator>
		<pubDate>Wed, 05 Dec 2007 22:03:41 +0000</pubDate>
		<guid isPermaLink="false">http://blog.hansoh.com/?p=166#comment-112</guid>
		<description>Dear Hans,
I read your proposal with interest.  There is a need for a personal health record and google is one market player that may be able to provide an interesting product.
I have closely examined a number of competing products available and under development in Ontario, Canada.  I note that Ann Cavoukian, the Information and Privacy Commissioner (IPC) for the Province of Ontario has stated that &quot;The Personal Health Information Protection Act, the third statute under the oversight of the IPC, does not include freedom of information...&quot;  She continues &quot;Personal health information can only be accessed by the individual or his or her substitute decision-maker, without express consent and is NOT available to the general citizen.&quot;
Source: http://www.ipc.on.ca/index.asp?navid=29  
Dec 5, 2007

The rules in Ontario concerning who can record and store information, what can be stored, who can access that information and when it can be accessed, by whom, are complex, detailed and subject to interpretation.  

Unfortunately there are more than 70 jurisdictions in Canada and the USA, with different laws, rules and regulatory mechanisms to control health information.  For so long as the separate Provinces and States have their own laws and systems of regulation it will be difficult, if not impossible, for any one health information provider to provide a personal health record without bearing an onerous liability.

There is little value in offering a disruptive technology if the resulting penalties cause insolvency.

I suggest that there are as many competing software solutions as there are jurisdictions because each solution is designed for a limited legal and regulatory environment, typically comprising one jurisdiction. 

From this analysis I suggest that the primary need is for the Federal Government&#039;s of Canada and the USA to create one market for health, and one set of laws governing the market with one regulator to control it.

Then it is possible that disruptive technology may be applied in the face of fierce opposition from the entrenched professional and business interests.  But that is a thought for another time.</description>
		<content:encoded><![CDATA[<p>Dear Hans,<br />
I read your proposal with interest.  There is a need for a personal health record and google is one market player that may be able to provide an interesting product.<br />
I have closely examined a number of competing products available and under development in Ontario, Canada.  I note that Ann Cavoukian, the Information and Privacy Commissioner (IPC) for the Province of Ontario has stated that &#8220;The Personal Health Information Protection Act, the third statute under the oversight of the IPC, does not include freedom of information&#8230;&#8221;  She continues &#8220;Personal health information can only be accessed by the individual or his or her substitute decision-maker, without express consent and is NOT available to the general citizen.&#8221;<br />
Source: <a href="http://www.ipc.on.ca/index.asp?navid=29" rel="nofollow">http://www.ipc.on.ca/index.asp?navid=29</a><br />
Dec 5, 2007</p>
<p>The rules in Ontario concerning who can record and store information, what can be stored, who can access that information and when it can be accessed, by whom, are complex, detailed and subject to interpretation.  </p>
<p>Unfortunately there are more than 70 jurisdictions in Canada and the USA, with different laws, rules and regulatory mechanisms to control health information.  For so long as the separate Provinces and States have their own laws and systems of regulation it will be difficult, if not impossible, for any one health information provider to provide a personal health record without bearing an onerous liability.</p>
<p>There is little value in offering a disruptive technology if the resulting penalties cause insolvency.</p>
<p>I suggest that there are as many competing software solutions as there are jurisdictions because each solution is designed for a limited legal and regulatory environment, typically comprising one jurisdiction. </p>
<p>From this analysis I suggest that the primary need is for the Federal Government&#8217;s of Canada and the USA to create one market for health, and one set of laws governing the market with one regulator to control it.</p>
<p>Then it is possible that disruptive technology may be applied in the face of fierce opposition from the entrenched professional and business interests.  But that is a thought for another time.</p>
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		<title>By: Hans</title>
		<link>http://blog.hansoh.com/2007/08/21/a-prescription-for-google-health/comment-page-1/#comment-90</link>
		<dc:creator>Hans</dc:creator>
		<pubDate>Fri, 16 Nov 2007 23:43:33 +0000</pubDate>
		<guid isPermaLink="false">http://blog.hansoh.com/?p=166#comment-90</guid>
		<description>Hi Heather, thanks for the comment.

Unfortunately, I haven&#039;t been able to follow Google&#039;s work recently so I&#039;m not sure what they may have in mind regarding the pharma industry.  However, if I had to guess, I don&#039;t think it would relate to clinical trials.

My reasoning is that clinical trials have very specific information needs to meet regulatory demands and also for research purposes.  From my observations of actual clinical trials here in Canada, I&#039;m not sure what value Google would provide.  I&#039;ve seen some very interesting electronic tools that seem to meet the needs of clinicians (see TrialStat! at http://www.trialstat.com).  Besides, it&#039;s not as if pharmaceutical companies are short of money to develop their own (custom) tools.

However, if Google were to develop a pharma specific strategy, I would think it would be directed at consumers.  I would think Google could leverage its search technologies to develop a compendium of drugs (which exists elsewhere), but make it accessible to consumers (for free of course).  Its search capabilities could also collect things relating to side effects or patient experiences.  I could also potentially see some sort of Google product that could also check drug prices to help consumers determine where and from whom to fulfill their prescriptions.

These are just some thoughts that come to mind.  We have to remember that Google is a search company that makes money off of paid advertising.  Developing tools to help companies complete clinical trials doesn&#039;t really fit into this business/operating model.  This isn&#039;t to say that Google *can&#039;t* develop such a suite of products.  I just don&#039;t think Google is targeting pharmaceutical companies.

I suppose Google could leverage the recent trend of social networking and &quot;open source&quot;, community knowledge by recording side effects of drugs (dosages, frequency, etc).  This work could potentially benefit the FDA (Food &amp; Drug Administration) and drug companies to track long-term effects of taking drugs.

Again, thanks for the comment.  I&#039;ll definitely think about this a bit more and potentially write a post on the topic.

Hans.</description>
		<content:encoded><![CDATA[<p>Hi Heather, thanks for the comment.</p>
<p>Unfortunately, I haven&#8217;t been able to follow Google&#8217;s work recently so I&#8217;m not sure what they may have in mind regarding the pharma industry.  However, if I had to guess, I don&#8217;t think it would relate to clinical trials.</p>
<p>My reasoning is that clinical trials have very specific information needs to meet regulatory demands and also for research purposes.  From my observations of actual clinical trials here in Canada, I&#8217;m not sure what value Google would provide.  I&#8217;ve seen some very interesting electronic tools that seem to meet the needs of clinicians (see TrialStat! at <a href="http://www.trialstat.com" rel="nofollow">http://www.trialstat.com</a>).  Besides, it&#8217;s not as if pharmaceutical companies are short of money to develop their own (custom) tools.</p>
<p>However, if Google were to develop a pharma specific strategy, I would think it would be directed at consumers.  I would think Google could leverage its search technologies to develop a compendium of drugs (which exists elsewhere), but make it accessible to consumers (for free of course).  Its search capabilities could also collect things relating to side effects or patient experiences.  I could also potentially see some sort of Google product that could also check drug prices to help consumers determine where and from whom to fulfill their prescriptions.</p>
<p>These are just some thoughts that come to mind.  We have to remember that Google is a search company that makes money off of paid advertising.  Developing tools to help companies complete clinical trials doesn&#8217;t really fit into this business/operating model.  This isn&#8217;t to say that Google *can&#8217;t* develop such a suite of products.  I just don&#8217;t think Google is targeting pharmaceutical companies.</p>
<p>I suppose Google could leverage the recent trend of social networking and &#8220;open source&#8221;, community knowledge by recording side effects of drugs (dosages, frequency, etc).  This work could potentially benefit the FDA (Food &#038; Drug Administration) and drug companies to track long-term effects of taking drugs.</p>
<p>Again, thanks for the comment.  I&#8217;ll definitely think about this a bit more and potentially write a post on the topic.</p>
<p>Hans.</p>
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		<title>By: Heather Weller</title>
		<link>http://blog.hansoh.com/2007/08/21/a-prescription-for-google-health/comment-page-1/#comment-88</link>
		<dc:creator>Heather Weller</dc:creator>
		<pubDate>Fri, 16 Nov 2007 21:39:49 +0000</pubDate>
		<guid isPermaLink="false">http://blog.hansoh.com/?p=166#comment-88</guid>
		<description>Hello - 

I found your hypothesis about Google quite interesting, we all know they have been discussing moving into the healthcare field for quite some time. I recently heard they created a new solution for the Pharm industry, I&#039;m not really sure what it is but just heard rumors. I&#039;m thinking it has to do with managing clinical trials data - which would really make sense and really help the industry. What&#039;s your take on their move into the Pharm industry?</description>
		<content:encoded><![CDATA[<p>Hello &#8211; </p>
<p>I found your hypothesis about Google quite interesting, we all know they have been discussing moving into the healthcare field for quite some time. I recently heard they created a new solution for the Pharm industry, I&#8217;m not really sure what it is but just heard rumors. I&#8217;m thinking it has to do with managing clinical trials data &#8211; which would really make sense and really help the industry. What&#8217;s your take on their move into the Pharm industry?</p>
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		<title>By: Dr Eric Rice</title>
		<link>http://blog.hansoh.com/2007/08/21/a-prescription-for-google-health/comment-page-1/#comment-58</link>
		<dc:creator>Dr Eric Rice</dc:creator>
		<pubDate>Tue, 28 Aug 2007 17:26:00 +0000</pubDate>
		<guid isPermaLink="false">http://blog.hansoh.com/?p=166#comment-58</guid>
		<description>Disruptive innovations in health care are so new that vetting what is good versus what is hype is difficult.  If this issue grabs you, I suggest that you investigate the Ashoka/ Robert Wood Johnson competition.  They are trying to revolutionize the grant writing and winning process by inviting the global community to help pick the best disruptive innovation in health care.  Anyone can vote for their top 3 of the 10 finalists at www.Chnagemakers.net .  I am part of the group at UCLA and so of course I think our innovation is among the top three, but I encourage you and your readers to decide for yourselves which disruptive innovations are the most compelling.  If you want to know more about my group’s proposal go to www.gccf.ucla.edu.</description>
		<content:encoded><![CDATA[<p>Disruptive innovations in health care are so new that vetting what is good versus what is hype is difficult.  If this issue grabs you, I suggest that you investigate the Ashoka/ Robert Wood Johnson competition.  They are trying to revolutionize the grant writing and winning process by inviting the global community to help pick the best disruptive innovation in health care.  Anyone can vote for their top 3 of the 10 finalists at <a href="http://www.Chnagemakers.net" rel="nofollow">http://www.Chnagemakers.net</a> .  I am part of the group at UCLA and so of course I think our innovation is among the top three, but I encourage you and your readers to decide for yourselves which disruptive innovations are the most compelling.  If you want to know more about my group’s proposal go to <a href="http://www.gccf.ucla.edu" rel="nofollow">http://www.gccf.ucla.edu</a>.</p>
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		<title>By: Hans</title>
		<link>http://blog.hansoh.com/2007/08/21/a-prescription-for-google-health/comment-page-1/#comment-57</link>
		<dc:creator>Hans</dc:creator>
		<pubDate>Tue, 21 Aug 2007 21:54:00 +0000</pubDate>
		<guid isPermaLink="false">http://blog.hansoh.com/?p=166#comment-57</guid>
		<description>Hi Anonymous - thank you for the comment.&lt;br/&gt;&lt;br/&gt;I agree that health care is not like other industries and that special care needs to be taken to develop an understanding of the special needs and nuances of the industry.&lt;br/&gt;&lt;br/&gt;I&#039;m also not suggesting that a company can auto-magically create something that everyone will use, usurping the entrenched, health care vendors.  As you point out, it&#039;s not so easy.&lt;br/&gt;&lt;br/&gt;I also agree that the issues in health care are not so much technical but a combination of technical, medical, and social factors.  As my colleagues and I often point out, technology can&#039;t solve the problems in health care - they can play a role, but that depends on judicious use, planning, and foresight.&lt;br/&gt;&lt;br/&gt;But, the point of this post was not to suggest that Google *will* take the EHR/PHR market.  Instead, I was using Christensen&#039;s theory of disruptive innovations and applying it to health care.  The theory predicts that someone organization (like Google) has an opportunity to introduce a potentially disruptive innovation.  The McKessens of the world aren&#039;t going after patients because in their value chains, they are non-consumers.  These large corporations are trying to meet the demands of the large hospitals/HMOs/RHIOs, leaving an opportunity for someone (it could be McKessen) to develop a solution.&lt;br/&gt;&lt;br/&gt;Based on the cost structure of the established vendors, they are not likely to develop such a product (according to the theory).  Google could introduce a lower cost product that is just &quot;good enough&quot; to meet the needs of patients who aren&#039;t as demanding for decision support, integrated systems, and electronic ordering.  As Google introduces a product, they can slowly move &quot;up market&quot;.&lt;br/&gt;&lt;br/&gt;Again, I appreciate a) that you read my post and b) your comment.  This post was more an exercise of taking a theory/framework and applying it to a situation and to try and predict some outcomes.</description>
		<content:encoded><![CDATA[<p>Hi Anonymous &#8211; thank you for the comment.</p>
<p>I agree that health care is not like other industries and that special care needs to be taken to develop an understanding of the special needs and nuances of the industry.</p>
<p>I&#8217;m also not suggesting that a company can auto-magically create something that everyone will use, usurping the entrenched, health care vendors.  As you point out, it&#8217;s not so easy.</p>
<p>I also agree that the issues in health care are not so much technical but a combination of technical, medical, and social factors.  As my colleagues and I often point out, technology can&#8217;t solve the problems in health care &#8211; they can play a role, but that depends on judicious use, planning, and foresight.</p>
<p>But, the point of this post was not to suggest that Google *will* take the EHR/PHR market.  Instead, I was using Christensen&#8217;s theory of disruptive innovations and applying it to health care.  The theory predicts that someone organization (like Google) has an opportunity to introduce a potentially disruptive innovation.  The McKessens of the world aren&#8217;t going after patients because in their value chains, they are non-consumers.  These large corporations are trying to meet the demands of the large hospitals/HMOs/RHIOs, leaving an opportunity for someone (it could be McKessen) to develop a solution.</p>
<p>Based on the cost structure of the established vendors, they are not likely to develop such a product (according to the theory).  Google could introduce a lower cost product that is just &#8220;good enough&#8221; to meet the needs of patients who aren&#8217;t as demanding for decision support, integrated systems, and electronic ordering.  As Google introduces a product, they can slowly move &#8220;up market&#8221;.</p>
<p>Again, I appreciate a) that you read my post and b) your comment.  This post was more an exercise of taking a theory/framework and applying it to a situation and to try and predict some outcomes.</p>
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